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Communities > Diagnostic & Analysis System > MaxiSys > Shuts off using auto detect
Shuts off using auto detect

1918 Views 5 Replies Latest reply: 2016-01-12 09:15:14


  •   Level 5   
    (275) points
    jbrheaume
    2016-01-11 00:59:55
     Just updated to latest OS, on a 2015 Dodge and a 2013 Chevy using the auto detect function, scanner would restart. I tried to data log problem but when it restarted it would loose the log. on both cars if you manually selected it would work fine.

    Tags: maxisys , PRO

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  •   Level 4   
    (158) points
    Jerseykat1

    2016-01-11 01:16:49 (Reply to:jbrheaume)

     How did you update the OS? Do you mean you updated the maxisys software? what is the version number of android on your maxisys?


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  •   Level 9   
    (3413) points
    Support02

    2016-01-11 09:35:10 (Reply to:jbrheaume)

    As for this case, could you please tell me the VIN No. for this car? If you have collected datalog, please go to Maxisys-Data manager-Data Logging-Unsent, please check the datalogs are there or not. If yes, please send to us.
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  •   Level 5   
    (275) points
    jbrheaume
    2016-01-11 15:57:10 (Reply to:Support02)
     sorry no logs were saved
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  •   Level 5   
    (275) points
    jbrheaume
    2016-01-11 23:57:19 (Reply to:Support02)
     the vin on the Dodge is 2C3CDXBGDRFH826042      had same issue today on 2013 Toyota Tacoma vin 5TFTX4CN7DX029614

    On this Hyundai vin KMHFC46FX6A121461 I WAS ABLE TO SAVE A DATA LOG , WILL SEND IT NOW.   Jeff
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  •   Level 9   
    (3413) points
    Support02

    2016-01-12 09:15:14 (Reply to:jbrheaume)

    Thanks. We checked the datalog, there is no problem in the vehicle software. What's your system version? Please go to Setting to check the system version? We guess there is something wrong with the Maxisys App, so may I suggest you go to System Setting->Backup & Reset ->Factory data reset, please execute it and update your system program again.
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